This website is operated by Custom Joe Roasting. Throughout the site, the terms “we,” “us,” and “our” refer to Custom Joe Roasting. By accessing this website or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein, such as our Return & Refund Policy and Privacy Policy. If you do not agree to these Terms, you may not access the website or use our Services. We reserve the right to update or modify these Terms at any time, and continued use of the website constitutes acceptance of any changes. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services.
By using this site, you represent that you are at least the age of majority in your jurisdiction. You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service. Any breach of these Terms may result in immediate termination of Services without notice.
We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission. Credit card information is always encrypted during transmission; however, other content may be transferred unencrypted over various networks and adapted to technical requirements.
Information on this site is provided “as is” and may not always be complete, current, or accurate. Any reliance on the material provided on this site is at your own risk. We reserve the right to modify or update content at any time without obligation to notify users.
Prices, product availability, and Services are subject to change without notice. We reserve the right to modify, suspend, or discontinue the Service, in whole or in part, at any time without liability.
Certain products are available exclusively online and may be produced to order. All coffee products are governed by our Return & Refund Policy, which states that roasted coffee is a final sale and non-refundable. We do not guarantee that products will meet subjective expectations, personal preferences, or individual taste profiles.
Custom Joe Roasting may offer a limited, one-time re-roast replacement if we determine that a coffee was roasted incorrectly due to a roasting defect. This guarantee is replacement-only and does not include refunds, returns, or exchanges. Approval is granted at our sole discretion. Taste preference, grind choice, brewing method, or flavor expectations are expressly excluded. This guarantee does not override or replace our Return & Refund Policy.
We reserve the right to refuse, limit, or cancel any order at our discretion. You agree to provide current, complete, and accurate purchase and account information. Failure to do so may result in order cancellation. For additional details, please review our Return & Refund Policy.
Third-party tools may be provided “as is” and “as available.” We assume no responsibility or liability arising from the use of optional third-party tools.
Certain content, products, or Services may include third-party materials or links. We are not responsible for examining or evaluating third-party content and assume no liability for third-party websites, products, or Services. Transactions conducted through third-party sites are at your own risk.
Any comments, feedback, ideas, or submissions you provide may be used by Custom Joe Roasting without restriction or compensation. You are solely responsible for the accuracy, legality, and content of your submissions.
Submission of personal information through the website is governed by our Privacy Policy.
We reserve the right to correct errors, inaccuracies, or omissions and to change or cancel orders if any information is inaccurate, even after an order has been submitted.
You are prohibited from using the site or its content for unlawful, abusive, fraudulent, deceptive, or harmful purposes. Violations may result in termination of access to the Service.
All products and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. To the maximum extent permitted by law, Custom Joe Roasting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Services.
You agree to indemnify and hold harmless Custom Joe Roasting from any claims, damages, or demands arising from your breach of these Terms or misuse of the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
We may terminate access to the Service at any time for violation of these Terms. Obligations incurred prior to termination shall survive termination.
These Terms of Service, together with referenced policies, constitute the entire agreement between you and Custom Joe Roasting and supersede any prior agreements or communications.
These Terms are governed by and construed in accordance with the laws of the United States.
We reserve the right to update or replace these Terms at any time. Continued use of the website following changes constitutes acceptance.
Questions regarding these Terms should be sent to:
support@cjroasting.com